At IT Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website (“ithub.nz”), which operates on the Shopify platform and processes credit card transactions. This policy is designed to comply with the privacy laws of New Zealand.
Collection of Personal Information:
We may collect personal information from you when you visit our website, create an account, place an order, or contact our customer support. The types of personal information we may collect include, but are not limited to:
- Full name
- Contact information (address, email, phone number)
- Billing and shipping information
- Payment details (credit card information)
- Purchase history
- Use of Personal Information:
We use the collected personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you regarding your orders, inquiries, or customer support requests
- Improving our website, products, and services
- Personalizing your shopping experience
- Marketing and promotional activities (with your consent)
- Complying with legal obligations
Disclosure of Personal Information:
- We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These service providers are obligated to protect your information and only use it for the purpose of providing the requested services.
- Legal Compliance: We may disclose your information when required by law, governmental request, or as necessary to protect our legal rights, enforce our policies, or respond to legal claims.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring party.
Retention of Personal Information:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, it will be securely disposed of or de-identified.
Your Rights:
As a user, you have certain rights regarding your personal information. You may request access, correction, or deletion of your personal information held by us. To exercise these rights or if you have any privacy-related concerns, please contact us using the online contact form.
Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the online form.
Changes to this Privacy Policy may occur from time to time. Any revisions will be posted on our website, and the revised version will be effective immediately upon posting.
By continuing to use our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
